Support Center
Thank you for using Destiny Slip (命箋). This page lists frequently asked questions and how to reach us.
Contact Us
If you encounter any issue or need help, please email us at: [email protected]
Frequently Asked Questions
What paid items are currently planned?
Phase 1 only plans a separate permanent ad-removal item for Destiny Slip. No current plan removes capacity limits. Store listings are the source of final product details.
How do I delete my account?
Open Settings or Profile in a signed-in app, choose Delete Account, then reauthenticate and confirm. If you cannot access the app, email Support from the account address.
Does free web practice save formal progress?
No. Free web practice has no sign-in, records anonymous completion events only, and does not write formal learning progress.
How do I register capacity demand?
Use the charting capacity waitlist and select profiles, cases or history. Registration does not promise a price or release.
The app isn't working properly. What should I do?
Please try the following: confirm your internet connection, update to the latest version, restart the app or device. If the issue persists, email us with a description of the problem.
How do I request deletion of my personal data?
Start account-data deletion inside a signed-in app. If you cannot access the app, email Support from the account address.
How do I report a bug or suggest a feature?
Email [email protected] or use the Feedback page to submit suggestions and bug reports.
Is practice content professional advice?
No. Practice is for education and demand validation, not divination, medical, financial, legal or other professional advice.
Where is my chart data stored?
Phase 1 chart, profile and case data is encrypted with SQLCipher and stored on-device. The site does not collect complete birth data.
How do I switch the display language?
Inside the app, go to Settings → Language to switch between Traditional Chinese, Japanese, and English.